Our Privacy Policy.

Privacy Policy for EDGE IPTV

Effective Date: 23-01-2025

At EDGE IPTV, we value the privacy and security of our users. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our IPTV services. By accessing and using EDGE IPTV services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of personal and non-personal information when you use our services:

A. Personal Information

• Account Information: When you create an account with us, we may collect information such as your name, email address, phone number, payment details (for subscription purposes), and billing address.
• Payment Information: When subscribing to our services, payment information, such as credit card numbers or other payment methods, may be collected through third-party payment processors. EDGE IPTV does not store your payment details directly.

B. Usage Information

• IP Address: We may collect your IP address to help administer our service, analyze usage patterns, and protect against fraud or abuse.
• Device and Browser Information: We may collect information about the device you use to access our services (e.g., mobile phone, smart TV, PC) and the browser or app version.
• Log Data: Like many website operators, we collect information that your browser sends whenever you visit our service, which may include details such as the pages you visit, time and date of your visit, and other diagnostic data.

C. Cookies and Tracking Technologies

• We may use cookies, web beacons, or other tracking technologies to enhance your experience with our website and services. These tools help us to analyze site traffic, improve our services, and tailor your experience.
• You can manage or disable cookies through your browser settings, though some features of our service may not function correctly if cookies are disabled.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our IPTV services
• To process payments and manage subscriptions
• To communicate with you about your account, service updates, or promotional offers
• To analyze usage patterns and trends for the purpose of improving user experience
• To prevent fraud, security breaches, or abuse of our services
• To comply with legal obligations or respond to legal requests

3. Sharing Your Information

We respect your privacy and will not share your personal information with third parties, except in the following cases:

• Third-Party Service Providers: We may share your information with trusted third-party companies who provide services such as payment processing, email communication, and analytics. These providers are obligated to protect your information and only use it for the purpose of providing the requested services.
• Legal Compliance: We may share your information if required by law or if necessary to protect our rights, enforce our terms of service, or comply with a legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of EDGE IPTV, your personal data may be transferred as part of the transaction.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. While we strive to use commercially acceptable means to protect your data, please be aware that no method of data transmission over the internet or electronic storage is 100% secure.

5. Retention of Data

We retain your personal information only for as long as necessary to provide our services, fulfill the purposes outlined in this Privacy Policy, and comply with our legal obligations. If you wish to delete your account or request the removal of your information, please contact us at [Insert Contact Email].

6. Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

• Access: You may request to see the personal data we hold about you.
• Correction: You may request that we update or correct any inaccuracies in your personal data.
• Deletion: You may request the deletion of your personal data, subject to applicable legal requirements.
• Opt-Out: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions in our emails.

To exercise your rights, please contact us at [Insert Contact Email].

7. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal data from children. If you believe that we have collected personal data from a child under the age of 13, please contact us immediately, and we will take steps to remove such information from our records.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. When we make changes, we will post the updated Privacy Policy on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically for any updates.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you need to request access to your personal data, please contact us at:

EDGE IPTV
Email: contact@edge-iptv.pro
Phone: +31 6 16443428